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Updated as of July 7, 2026
TPG Score:★3.6

( 323 Total Reviews)

Restore Construction

Restore Construction offers comprehensive disaster restoration services, assisting clients through cleanup, reconstruction, and insurance claims with …

847-595-4787Call Now
Vetted Reviews

Quick STATS

Sentiment Positive
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Ownership Private Equity
The ProGuide Off-Road

Service Fee

Free estimates

Warranty

Warranty in place (some) place

Best For

Disaster restoration and insurance claim advocacy

Emergency

24/7 Emergency Service

Reviews

BBB

Fire and Water Damage Restoration Visit Website [(847) 595-4787] Email Business Write a Review Local BBB:BBB serving North Central Texas BBB File Opened:4/23/2026 Business Started:9/26/1983 Business Started Locally:1/28/2026 Date of New Ownership:9/1/2023 Business Incorporated:11/10/2021 Type of Entity:Limited Liability Company (LLC) Alternate Names:Restore Restoration, LLC Related Businesses:American Restoration Operations LLC Business Management:Ms. Sue Grasz, Manager Mr. Dan Tarantin, CEOMr. Tim Reed, CFO Additional Contact Information Principal Contacts Mr. Dan Tarantin, CEOMr. Tim Reed, CFO Customer Contacts Ms. Sue Grasz, Manager Mr. Dan Tarantin, CEOMr. Tim Reed, CFO Additional Email Addresses Primary: Email this Business Business Categories Fire and Water Damage Restoration, Soffit and Fascia, Water Mitigation, Fire Damage Restoration, Storm Damage Repair, Fire Protection Consultant, Hail Repair, Data Recovery, Fire Emergency, Smoke Odor Counteracting Service, Fire Mitigation, Drying Service " I had a very very very disappointing experience with Restore Construction out of REMOVED, REMOVED. After a fire, they took our home items for cleaning and restoration, but many of the items were returned in the same condition as before." ... Read full review " From the moment the fire occurred, the situation was overwhelming. As a business owner, the uncertainty surrounding the damage, the insurance process, and the potential interruption to our operations was incredibly stressful." ...

— BBB
BBB

Fire and Water Damage Restoration Visit Website [(847) 455-3000] Write a Review Restore Construction provides disaster restoration services, including water damage repair, fire and smoke cleanup, storm damage restoration, and biohazard trauma assistance. The company assists clients with securing properties, environmental testing for mold and asbestos, and managing insurance claims. Biohazard Cleanup, Board-Up Services, Contents Restoration, Environmental Testing, Fire Damage Restoration, Reconstruction Services, Smoke Damage Restoration, Storm Damage Restoration, Trauma Cleanup, Water Damage Restoration Seek to live, currently behind live LIVE descriptions off, selected captions settings, opens captions settings dialog Picture-in-Picture Fullscreen Beginning of dialog window. Escape will cancel and close the window. Text Color White Black Red Green Blue Yellow Magenta Cyan Transparency Opaque Semi-Transparent Background Color Black White Red Green Blue Yellow Magenta Cyan Transparency Opaque Semi-Transparent Transparent Window Color Black White Red Green Blue Yellow Magenta Cyan Transparency Transparent Semi-Transparent Opaque Font Size50%75%100%125%150%175%200%300%400%Text Edge Style None Raised Depressed Uniform Dropshadow Font Family Proportional Sans-Serif Monospace Sans-Serif Proportional Serif Monospace Serif Casual Script Small Caps Reset restore all settings to the default values Done This is a modal window. This modal can be closed by pressing the Escape key or activating the close button. This is a modal window. This mod

— BBB
★★★★★ Christina GauthierMar 12, 2026

I am writing to share my experience working with Restore Construction following a devastating fire that impacted my business in Chicago. From the moment the fire occurred, the situation was overwhelming. As a business owner, the uncertainty surrounding the damage, the insurance process, and the potential interruption to our operations was incredibly stressful. Fortunately, Restore stepped in and immediately demonstrated a level of professionalism, persistence, and care that exceeded my expectations. One of the most impressive aspects of working with Restore was their ability to perform the fire restoration work while we remained partially open. They understood the importance of keeping our doors open for our customers and worked carefully around our operations. Their team was respectful, organized, and extremely sensitive to the nature of our business, which made a very difficult situation much more manageable. In addition to the high-quality restoration work, Restore also played a critical role in advocating on our behalf with the insurance company. Our Business Personal Property claim was drawn out for well over a year, and at times it felt like we were getting nowhere. Restore never gave up. They remained persistent, continued pushing the insurance company, and fought to make sure our claim was handled properly. Thanks to their dedication and persistence, the insurance company ultimately paid the full policy limits on our business claim. That outcome made an enormous difference for us and helped our business fully recover after the fire. The restoration work itself was excellent. The quality, attention to detail, and professionalism of the team were outstanding. Restore delivered exactly what they promised and helped us navigate one of the most challenging situations our business has ever faced. I cannot thank Mike Santoro and the entire Restore team enough for their hard work, integrity, and commitment to their clients. They truly went above and beyond for us. If anyone ever needs a restoration company that will stand by them, fight for them, and deliver exceptional results, I would recommend Restore without hesitation.

★★★★★ Blake GoldieApr 8, 2026

I operate a Fine Dining restaurant in the area. We had a fire in a kitchen due to a gas leak. Long story short. Chris the GM took care of everything from the minute they walked in, until the final walkthrough. Not only did they do the work we hired them to do, they recommended people to help assist with dropping the hoods and much more. Chris was available at every text i sent out, no matter how early or late. He made the whole process less stressful and relaxing for me as the operator of the business. I cannot begin to tell you enough of great things about the company. The owners are wonderful people, and they did a superb job on the restoration. They even worked on getting bids for the roof and tried to make sure they didn't overcharge. I cannot post pictures due to company policy. But I can tell you that they had everything done in 2 weeks and we never missed a beat on operations. Great communication, and professionalism. I read some of the poor reviews and I'm shocked to say the least. This was not my experience at all. Thanks Chris, Michael and team!

★☆☆☆☆ alo2394Feb 26, 2026

Hired them because they gave the illusion that they do quality work when really they’ll do a rush job and abandon you once it’s finished. When problems arise, even though there’s a warranty in place you get no response or no call back from anybody. All they want is the money. We’ve been without a shower for a month now because nobody wants to contact us or call us back And the shower problem is from poor work they did the first time around. Do not recommend this company at all!!!!

★★★★★ wow warMar 22, 2026

Lukas and Konrad treated us like family and so did the rest of the people at restore construction After our fire, this company stepped in and handled everything quickly and professionally. Great communication, great work, and very respectful. Highly recommend!

★★★★★ Lili ChouMar 25, 2026

Our sprinkler system burst in mid-December 2025 during an extreme cold weather, causing a major disaster—our showroom got flooded with collapsed ceiling. The fire department chief on site recommended Restore, and we’re so grateful he did. Chris M., the senior project manager, contacted me immediately, and the crew arrived within an hour. They worked efficiently, cleaning and dehumidifying the space until 10 p. m. Everyone on the team was professional, polite, and accommodating throughout the entire process. Chris was especially outstanding—patient, supportive, and always available to answer questions. He truly helped ease my stress and frustration from start to finish, guiding us through both the cleanup and the remodel. Now our showroom is fully restored. We couldn’t be happier with the results and the experience. Special thanks to Chris M. the project manger, Oscar and the cleaning crew, Stan and the remodeling team for their exceptional work. This company is highly professional, and we strongly recommend their services!!

★★★★★ Lili Chou Mar 25, 2026

"Our sprinkler system burst in mid-December 2025 during an extreme cold weather, causing a major disaster—our showroom got flooded with collapsed ceiling. The fire department chief on site recommended Restore, and we’re so grateful he did. Chris M., the senior project manager, contacted me immediately, and the crew arrived within an hour. They worked efficiently, cleaning and dehumidifying the space until 10 p. m. Everyone on the team was professional, polite, and accommodating throughout the entire process. Chris was especially outstanding—patient, supportive, and always available to answer questions. He truly helped ease my stress and frustration from start to finish, guiding us through both the cleanup and the remodel. Now our showroom is fully restored. We couldn’t be happier with the results and the experience. Special thanks to Chris M. the project manger, Oscar and the cleaning crew, Stan and the remodeling team for their exceptional work. This company is highly professional, and we strongly recommend their services!!"

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