ProSource Restoration

Aaron and his team were incredible to work with. After a hail storm damaged our roof and gutters, he helped guide us through the entire insurance process and made everything so easy. He met with the adjuster, explained everything clearly, and made sure our home was taken care of. The new roof and gutters look amazing and the quality of work is top notch. If you’re dealing with storm damage and don’t know where to start, Aaron is the person to call. Honest, knowledgeable, and truly cares about his customers. Highly recommend!

On February 22, 2025, my world was turned upside down when a devastating house fire tore through my home. I was filled with fear, shock, and overwhelming despair as I rushed to the scene. But from the very moment I arrived, Drew Craig from Pro Source was there—already on-site, unwavering and ready to help. In that moment of utter chaos, Drew’s calm presence and genuine compassion offered me a lifeline. He reassured me with a kindness that felt almost divine, promising that he would handle everything and that I would get through this. Drew’s depth of knowledge and experience shone through as he answered every question I had, patiently and thoroughly. He went beyond just explaining—he provided me with vital information I didn’t even know I needed, giving me a glimmer of hope amid the darkness. Thanks to Pro Source’s partnership with my insurance company, everything was managed swiftly and with incredible professionalism. It’s hard to put into words how much they treated me like family—every step of the way, I never felt abandoned or left uncertain. Honestly, I believe Drew was sent from heaven because without him, I don’t know where I’d be or how I would have managed to get through such a traumatic, life-altering event. His presence made all the difference. I cannot recommend Pro Source Restoration enough for anyone facing fire, storm, or water damage. They don’t just restore homes—they restore hope.

Prosource will now be the first company I call when any restoration work comes. Pro source did a total gutting of my garage and closet after a water pipe burst. They rescued me from being strung around by the bigger company Serv Pro and treated me as if I was family. The owner David was able to walk me through the insurance process step by step and spoke to our adjuster(he is fluent in insurance talk) to insure it was a covered project, something the other company was not doing(they wouldn’t answer the phone when my adjuster called them). Trust me when I say go with the smaller company that values you rather than big restoration where you are just another number. Pro source did not drag their feet in order to bill more and was able to do the rebuild in a day and half. From start to finish it was night and day the customer service I received from David and his team. I 100% recommend them to any families that have an unexpected emergency. They will calm you down during the process and are doing good business to build their clientele.

I highly recommend Pro Source Restoration for flood cleanup and restoration. I’ve personally seen the quality of their work and the dedication their team brings to every job. They are thorough, professional, and truly committed to doing the work the right way. Scott, who leads the water restoration team, does an excellent job. His leadership and attention to detail are clear in the way projects are handled from start to finish. Nothing is overlooked, and the care they show for homeowners during stressful situations is top notch. If you need flood cleanup done right, Pro Source Restoration is a company you can trust. Five stars all the way!

Pro Source restoration is a great company. I called them on a Sunday morning for a three story Hotel that had a sprinkler system main line break with major flooding, they immediately responded and was onsite starting work within hours of the call. They did an awesome job. This company is very professional and responsive. I highly recommend them. Thank you Pro Source!

Fire and Water Damage Restoration Visit Website [(317) 374-3858] Email Business Write a Review 24/7 Emergency Fire, Water, Storm, and Mold Restoration Company. emergency reconstruction, fire reconstruction, mold testing/remediaition , storm/ hail damage reconstruction, Water damage restoration, Content Cleaning, Fire Damage Restoration, Mold Remediation, Roof Repair, Sewage Cleanup, Storm Damage Repair Local BBB:BBB Serving Central Indiana BBB File Opened:1/29/2020 Business Started:2/21/2019 Business Incorporated:2/21/2019 Type of Entity:Limited Liability Company (LLC) Alternate Names:Pro Source Restoration, LLC Related Businesses:360 Restorations, LLC Business Management:Mr. Scott Holtgrave, CEO/Owner Additional Contact Information Principal Contacts Mr. Scott Holtgrave, CEO/Owner Customer Contacts Mr. Scott Holtgrave, CEO/Owner Ms. Allison Brackin, Office Manager Additional Email Addresses Primary: Email this Business Social Media Pinterest Linked In Facebook Twitter Facebook Facebook This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Indianapolis & Marion County Department of Business and Neighborhood Services 200 E Washington Street Ste 107 Business Categories Fire and Water Damage Restoration, Roofing Contractors, Water Damage Restoration, Roofing Consultants, Mold Inspection, Roof Leak Repair, Mold Testing, Mold Remediation, R