Image
Updated as of May 21, 2026
TPG Score:★3.6

( 4,766 Total Reviews)

Hoffmann Brothers

Hoffmann Brothers provides comprehensive heating, cooling, plumbing, electrical, and appliance repair services for residential and commercial customer…

630-593-7935Call Now
Vetted Reviews

Quick STATS

~
Sentiment Mixed
~
Ownership Private Equity
The ProGuide Off-Road

Best For

comprehensive home service repairs

Community Sentiment

  • 🟢 Thorough Walkthrough
  • 🟢 Membership Perks
  • 🟡 Premium Pricing
  • 🔴 Diagnostic Fees

Reviews

★★★★★ Al MilesFeb 25, 2026

Adam.. my brother.. Hoffman Brother.. He was extremely proficient at his job. He got some more life out of my oven. Quoted me my pick of a new double hung wall mount.. which I’m waiting to pull the trigger on. Cause he fixed my old stuff.. He also quoted my dishwasher n got me hooked up for next week the install included on the purchase and I signed up for a year maintenance program. He noticed I’m a vet n got a discount. Proud to serve. I’m gonna say this. I think Adam is fit to fight Army strong 💪 or seal 🦭 training. The best of the best. Thank yall I’m pro Hoffman Bro I love seeing people who are good at what they do. Sometimes I spend money and I’m like mannnnnnn golleeeee… Money well spent today my friends my name is Alex and I endorse the Hoffman Brothers. 🦅

★★★★★ clematene hallFeb 27, 2026

Hoffman Brothers was very courteous, they were very precise, very professional and after installing my new washer and dryer, they gave me an overview on the instructions and how to operate my new washer and dryer. They hauled away the old units and everything is working perfectly. I would recommend Hoffman Brothers every single time. Hoffman Brothers gave me more than my home warranty company could replace…. my warranty company sent me a check to replace my washer, but wasn’t able to haul it away….. Hoffman Brothers did! Thank you soooo much!!!!

BBB

Heating and Air Conditioning Visit Website [(314) 200-1271] Email Business Write a Review Hoffmann Bros provides heating, cooling, plumbing, electrical, and appliance repair services, including installation, maintenance, and system replacements. The company assists clients with diagnosing issues, performing repairs, and implementing solutions for residential and commercial systems. Hoffmann Brothers is a full home service provider. Hoffmann Brothers offers Heating, Air Conditioning, Plumbing, Electrical, Drains, Sewers, Water Heaters, Duct cleaning & Appliance Services. Hoffmann Bros offers the following products and services: Heating Services: Installation and repair of furnaces, boilers, and heating systems. Cooling Services: Air conditioning system installation, maintenance, and repair. Plumbing Services: Pipe repair, drain cleaning, water heater installation, and fixture servicing. Electrical Services: Circuit installation, wiring, and troubleshooting for residential and commercial properties. Appliance Repair: Service for major household appliances, including diagnostics and component replacement. Indoor Air Solutions: Air filtration systems and humidity control options for improved air management. Heating, Air Conditioning, Plumbing, Drains, Sewer, Water Heaters, Duct Cleaning, Electrical and Appliance Repair services. Reasons to do Heating & Air Conditioning Maintenance - You Tube Reasons to do Heating & Air Conditioning Maintenance Hoffmann Brothers Hoffmann Brothers57

— BBB
★★★★★ Laura FraserFeb 27, 2026

All was great from start to finish. At 3:00 this morning I chatted with Hoffman AI and received a call before 7:30. I was able to get a morning appointment and Tyler was wonderful. He was very friendly and engaging and he provided great service to check all my HVAC and electical concerns, and even replaced my furnace filter for me that I had on hand, and educated me without pressure of their maintenance subscription program that I might consider. Thank you!

BBB

Customer Complaints Summary 35 total complaintsin the last 3 years. 11 complaintsclosed in the last 12 months. If you've experienced an issue All complaint statuses (35) Service or Repair Issues (28) Customer Service Issues (1) Status: Answered More info Resolved:The complainant verified the issue was resolved to their satisfaction. Unresolved:The business responded to the dispute but failed to make a good faith effort to resolve it. Answered:The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction. Unanswered:The business failed to respond to the dispute. Unpursuable:BBB is unable to locate the business. I am a member of REMOVEDmonthly subscription plan for twice-a-year maintenance of my HVAC. When signing up, we were informed we'd need to pay an additional amount every month so the team could access our roof AC unit. We agreed that under the agreement, they would bring two men and a 40ft ladder. Several team members have accessed the roof before with no incident. However, we were just informed by the service team members at our house that they would no longer be accessing the roof. We were not provided an explanation other than, "we no longer do that." Dear Better Business Bureau, I am writing in response to the complaint submitted by REMOVED regarding service at their property. Hoffmann Brothers scheduled a maintenance visit for the customers rooftop air REMOVEDunit. Upo

— BBB
★★★★★ Amanda GraebeFeb 24, 2026

Zach was great. He thoroughly explained everything while he scoped the line, gave his recommendations, and provided reasoning behind everything he recommended. Fast quote estimate and got us on the schedule right away. Might not be the cheapest work around but I am happy we are working with licensed workers who have integrity to get whats needed done and not throw out random other things just to get more money. (A different company recommended lining our entire line and it was determined by multiple other companies this was completely unnecessary and would do nothing). So thanks Zach and Hoffman Brothers!

★★★★★ Wayne Whitson, Sr.Feb 24, 2026

He was very professional. He knew the ends and out of everything that we desire to have done. He was also very knowledgeable. He came with pictures and enough knowledge for everyone to understand thank you so much. For your time and consideration, I always respectful: Wayne Whitson Sr. Just so you know, we have death in the family and we will get back with you shortly With all due respect, thank you

Community Sentiment

  • 🟢 Thorough Walkthrough
  • 🟢 Membership Perks
  • 🟡 Premium Pricing
  • 🔴 Diagnostic Fees
★★★★★ clematene hall Feb 27, 2026

"Hoffman Brothers was very courteous, they were very precise, very professional and after installing my new washer and dryer, they gave me an overview on the instructions and how to operate my new washer and dryer. They hauled away the old units and everything is working perfectly. I would recommend Hoffman Brothers every single time. Hoffman Brothers gave me more than my home warranty company could replace…. my warranty company sent me a check to replace my washer, but wasn’t able to haul it away….. Hoffman Brothers did! Thank you soooo much!!!!"

View on Google →