Hoffmann Brothers

Hoffman price gouges its customers. We have used Hoffman for several years to service our heating/air conditioning and have subscribed to their Signature service plan. Under this plan we pay $36/month ($432/yr total) and receive 6 air filters per year, 2 service appointments per year (1 for heating and 1 for a/c), and a myriad of other supposed benefits. Our systems have always run well until our most recent air conditioning check up. The technician noted our a/c capacitor had a reduced capability and recommended replacing. As Signature service customers, having already paid $432 for the yearly membership, his estimate to replace the capacitor was $375 (this estimate included our %15 Signature membership discount on service). Having zero a/c experience myself, I quickly researched capacitors and found Home Depot sold our specific model for $49. I declined the replacement due to cost gouging and replaced the capacitor myself. The replacement took a total of 40 minutes (25 minutes for the round trip to Home Depot, 5 minutes to find and watch a You Tube video on capacitor replacement, and 10 minutes for the actual replacement of the capacitor). That is a huge disparity in cost, $49 and 40 minutes of my time to replace the capacitor compared to $375 for Hoffman to do it (keep in mind, we have already paid $432/yr for the Signature service membership). I do not recommend using Hoffman nor its service plans. As the numbers show above, they take advantage of their customers through pricing.

What an absolute wonderful experience. I was sent a man named Jacob, and it couldn't have gone better! Skills mixed with kindness is what a homeowner appreciates. Jacob certainly had that and more. The automated system was suspicious, however, walking through the process and allowing them to come to your home is effortless. Once they arrive, the job is accessed and a cost is given. You have the option of accepting the bid or declining. Very happy I agreed, mine was an unusual custom job that was finished flawlessly by Jacob. I will certainly have their team back again!

Scheduling an appointment was quick and easy. We were able to get scheduled the next day. Aaron was courteous and took the time to explain the problem and necessary repairs. I'm always a bit nervous having workers in my home when I'm by myself, but I felt very safe. The service fee was reasonable. I didn't price compare the repair estimate, but I'm happy that it can be done in the next several days.

After five days without electricity and temperatures hovering around 15 degrees, we finally got our power restored — and it’s entirely thanks to Hoffmann Brothers, especially their electrician, Justin. Our electric mast had literally been pulled away from the house after tree limbs dragged down the service line. Two other well-known Nashville electrical companies came out, but wouldn’t touch anything until NES disconnected the hot line — which meant more waiting… in freezing weather. Justin, however, didn’t stop without finding a solution. He secured emergency authorization, safely disconnected the line, rebuilt the mast and meter connection, and coordinated everything so NES could immediately reconnect our service. Within 24 hours, we finally had power back. And the workmanship? Outstanding. He didn’t just patch things up — he rebuilt it correctly: • replaced the entire mast system • fixed the previous builder’s makeshift nail mounting with bolting screws • secured and supported the conduit properly • caulked the board holding the conduit • cleaned the entire area • hauled away debris and old materials Even more impressive, during a historic weather outage — when many companies add “emergency” surcharges — their pricing was fair and honest, coming in almost a third lower than another major bid. Skill, integrity, and professionalism when we needed it most. If you ever need electrical work done right, I can’t recommend Hoffmann Brothers and Justin highly enough. They truly showed up for us. Grateful doesn’t even begin to cover it. 🙏⚡️

We had a leak in our bath handles. So we called Hoffman bros and they ordered a new kit for us. Took 10 days to arrive. We were told our appointment was at 9am. At 12pm they showed up. 6 hours later we had a bathtub with new black marks in it, a loose faucet, and a handle that wasn’t even mounted as designed. But at least we paid over $1,800. I gave it two stars because the technician was friendly. I’d rather pay more and have it done well next time. I don’t even trust this company enough to let them try to correct it. I’ll use someone else.

Visit Website [(615) 515-3038] Write a Review Hoffmann Brothers provides heating, air conditioning, plumbing, and electrical services, including repairs, maintenance, and installations for residential and commercial clients. The company assists clients with system inspections, drain and sewer cleaning, and appliance services. Air Conditioners, Heaters, Furnaces, Geothermal, Water Heaters, Heat Pumps, Lighting, Toilets, Sinks, Faucets, Shower heads, Showers, Bathtubs View all 21 images and videos Local BBB:BBB of Middle Tennessee BBB File Opened:12/15/2020 Business Started:1/1/1998 Business Started Locally:10/1/2019 Business Incorporated:4/30/2020 Type of Entity:Limited Liability Company (LLC) Business Management:Mr. Robert Hoffmann, CEO Additional Contact Information Principal Contacts Mr. Robert Hoffmann, CEO Customer Contacts Mr. Robert Hoffmann, CEO Additional Phone Numbers Other Phone: [(615) 515-3015] Social Media Facebook Twitter Instagram Linked In Pinterest You Tube You Tube This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Business Categories Plumbing and Heating, Plumber, Electrician, Heating and Air Conditioning, Air Conditioning Contractors, Electrical Contractors, Air Duct Cleaning, Air Conditioning Repair, Residential Air Conditioning Contractors, Heating Contractors, Furnace Repair, Sewer Cleaning, Sewer Contractors,

Customer Reviews Want to share your experience? Most recent Highest rating Lowest rating Prompt, professional and great value. We would definitely recommend this service. REMOVEDwas also very personable. Incredible and professional service by REMOVED. Extremely satisfied with his work at my Daughter’s Home ! I have had continuous problems with my drain pipes backing up and no one has fixed them, but Hoffman Brothers, in particular REMOVED, really listened to my problem and really investigated my situation with all available tools. He even consulted with one of his coworkers that had come 3 months ago to clear a clog. I had another company that cut up my concrete slab to fix a “belly” in a pipe, charged a fortune and the backup was back in 3 months. I think REMOVED addressed the real problem and fixed it for less money. Very professional and considerate. ### Review from Mary Loch S REMOVEDcame to our house today to address two toilets that need replacing as well as a hose outside that is leaking/broken. REMOVED is very hospitable, kind and personable. And he also knows a lot about plumbing. I’ve enjoyed working with Hoffmann Brothers. All Good, I was very at time, coming Friday I will be there to work in birthroom The Electrician was REMOVED he and his trainee did an outstanding job of rewiring my home. Due to the age of my home it took longer than expected but they kept us advised every step of the way. Both men were very professional and curtiou. I will recommend them and Hoffma