( 198 Total Reviews)
Henson Robinson Company
Henson Robinson Company is an employee-owned contractor specializing in heating, ventilation, air conditioning, roofing, plumbing and other systems. T…
Quick STATS
Best For
Emergency
Reviews
Well, Petersburg, plumbing and excavation came in to install a pipe for the city. Came back and threw seed down thought that was the end of it, and then they came back and aerated the yard and threw fresh soil down to help the seed grow . definitely good service was not expecting them to come back for a follow up as they did !
Henson Robinson is a staple within my family. From plumbing issues to HVAC repair, they are the company that has kept our family home running impeccably all of these years! And the service team is incredible. Genuinely nice and always going above and beyond to satisfy the customers. Can’t say enough great things about this company!
2021 Review: I just moved into a 100+ year old home with a boiler and radiators. JT did an excellent job explaining the heating system to me and making sure everything was running properly. He also installed a new Nest thermostat. We're pleased with the service and will definitely use Henson Robinson again! Update 2 Years Later: Unfortunately, my old system eventually was unable to be repaired and we needed to replace the boiler. It was expensive (about 9 K), but the work is beautiful, and I know that it's a high quality RELIABLE system. Very pleased with the speed and professionalism of the install, and I'm grateful for the communication along the way.
Please be careful. In 2018 my hot water heater was not working and since I had used them for years, I called for a service call. They came out and told me it had to be replaced and would cost 1400. They also told me they would not charge for the call. When they left, I called my grandson, as he works in Chicago, for a heating and plumbing company. I told him what was going on, and his boss, sent him down to check on me. He fixed it for a $20 dollar part which is still working. Now he won't allow anyone but him to work on my heat and air. They also charged me for the service call. DON' T TRUST THEM.
Awesome people to work with from start to finish. The entire process was smooth and professional, from scheduling the appointment to the service technician showing up on time and handling everything efficiently. Everyone I spoke with was friendly, helpful, and knowledgeable. They made the whole experience easy and stress-free. Highly recommend this team for any HVAC needs!
Heating and Air Conditioning This business is NOT BBB Accredited. Find BBB Accredited Businesses in Heating and Air Conditioning. Visit Website [(217) 544-8451] Write a Review heating & cooling sales & service. Local BBB:BBB of Central Illinois BBB File Opened:11/19/1992 Business Started:1/1/1861 Business Started Locally:1/1/1861 Type of Entity:Corporation Business Management:Mr. Daniel Hoselton, President Additional Contact Information Principal Contacts Mr. Daniel Hoselton, President Fax numbers Primary Fax: (217) 544-0829 Additional Phone Numbers Other Phone: [(217) 544-8462] Department of Professional Regulation 320 West Washington Street, Third Floor Il Department of Public Health Business Categories Heating and Air Conditioning, Roofing Contractors, Plumber BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles genera
"2021 Review: I just moved into a 100+ year old home with a boiler and radiators. JT did an excellent job explaining the heating system to me and making sure everything was running properly. He also installed a new Nest thermostat. We're pleased with the service and will definitely use Henson Robinson again! Update 2 Years Later: Unfortunately, my old system eventually was unable to be repaired and we needed to replace the boiler. It was expensive (about 9 K), but the work is beautiful, and I know that it's a high quality RELIABLE system. Very pleased with the speed and professionalism of the install, and I'm grateful for the communication along the way."
View on Google →