Gallagher Bros Construction

From the first phone call to the final inspection, Gallagher Bros construction was absolutely fantastic to work with. Bob, our roofing guru, was a gem and true professional in the industry. He was always so responsive and answered all our questions with kindness and professionalism. He guided us through the entire process, from start to the end. We will absolutely be using Gallagher Bros the next time we need our roof replaced or have any rood repair needs. Thank you all for the incredible service!

Customer Complaints Summary 3 total complaintsin the last 3 years. 1 complaintclosed in the last 12 months. If you've experienced an issue All complaint statuses (3) Service or Repair Issues (3) Type: Service or Repair Issues Status: Answered More info Resolved:The complainant verified the issue was resolved to their satisfaction. Unresolved:The business responded to the dispute but failed to make a good faith effort to resolve it. Answered:The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction. Unanswered:The business failed to respond to the dispute. Unpursuable:BBB is unable to locate the business. Had roof and gutters replaced 2023 by Gallagher, this was via an insurance claim through REMOVEDdue to hail damage. During May'25 storms the gutter fell off, it was apparent that it was affixed to rotted wood/fascia. I have contacted Gallagher multiple times and REMOVEDhas come out twice to take pictures to provide a follow-up on how to proceed, I have not had a follow up for next steps or repairs and at this stage I don't believe it will happen. I believe Gallagher to be a good and reputable company but based on recent interactions have had negative experiences in providing a solution or accountability. We originally performed this gutter work in 2022. It appears the homeowner has had storm damage since. Regardless of the storm damage since, someone from the company came out

Gallagher installed a roof for me on Father's Day 2024 to replace one originally installed just a few years prior. Another Roofing company gave me an estimate and found all kinds of problems with the way my roof was originally installed which caused inside ceiling damage from the flashing around the fireplace being improperly installed. I went with them again as they promised to guarantee (since I was just months shy of the warranty) that they would take good care of me. The roofers did not put down anything, even a tarp to protect any items in my yard. My pool cover, canopy, outdoor sectional, were heavily damaged. Even my cushions and pillows were covered with tar. They left nails everywhere. My gutters were full and even months later I had nails that transferred to my gutters/downspouts and wound up all throughout my yard and driveway. I had three flat tires at three different times. (See attached pictures). Last month, in March after the storm my ceiling began sagging and having the same issues. It had only been 8 months, so I called Gallagher to report the issue. I learned that Mike the original guy I worked with was no longer with the company. They told me I would have to wait 4 weeks out for someone to just come look at it. The first weekend, I waited all Saturday for my appt, and never heard a word, so I waited All Sunday. They never showed. After several calls and texts they rescheduled me 2 weeks later, and then once again, never showed up on the Saturday of my appt. I again thought perhaps they would come Sunday when my calls and text went unanswered. I then waited an entire week with no response. When I called the office rather than apologizing Mary was very condescending insinuating that they were too busy to deal with me, even though it had been 6 weeks and they never even showed up one time to look at my roof. When Willie finally called me he told me he would try to "fit me in" again but to make sure I had my insurance information ready to sign over. I told him my roof was only 7months old and that I just wanted an estimate and my inside ceiling looked at and he told me that is not the way they "worked". They do not give estimates. They base their charges on what the insurance pays. I told him this damage should be covered by them and it is just not right and was "shady". I also told him their customers deserved a call if they were not going to show up as 2 weekends were spent waiting for them. Not wanting to even run the lawn mower thinking I might miss them. He told me that they would no longer wanted to work with me. No apologies for never showing up, no apologies on my roof once again leaking... I was upset/shocked I called back to the office to share what transpired and Brittany answered the phone. I told it had been 6 weeks since I originally reached out to get an estimate, and she interrupted me and very derogatory said "last time you called you said it was 4 weeks get your story straight", she immediately told me they did not want to work with me. OF COURSE they don't want to work with me, they have put 3 roofs on for me, and every one has had issues and has leaked. This is a terrible company to deal with. The only decent person there was " Mike" and he has moved to Florida. I would be very leery of the way they base their prices and try to get more money from the insurance companies. And we wonder why our insurance rates are going up with these types of practices. The office women are extremely rude and condescending. It has been a terrible experience, and I cannot believe the owner of this company would allow his office personnel to treat his customers in this way. If I could give "0" stars I would. I will be looking into any legal recourse I may have. There are many roofing companies out there, Gallagher should not act like they are doing you a huge favor to just show up when they should or do the work properly.

Gallagher Bros. Construction Visit Website [(314) 646-8015] Email Business Write a Review Gallagher Bros Construction provides exterior construction services, including roofing, siding, gutter installation, gutter guard installation, and window replacement. The company assists clients by assessing exterior damage, preparing project plans, completing installation and repair tasks, and addressing storm-related issues for residential and commercial structures. Exterior Remodeling, Residential and Commercial Roofing, Gallagher Bros Construction offers the following products and services: Roofing Services: Installation, repair, and maintenance of roofing systems for residential and commercial buildings. Siding Services: Installation and replacement of exterior siding materials. Gutter Installation: Installation and repair of gutters and gutter guard systems. Window Replacement: Replacement and repair of residential and commercial windows. Storm-Related Services: Assessment and repair of exterior elements affected by weather events. Local BBB:BBB Serving Greater Missouri & Southern Illinois BBB File Opened:4/18/2013 Business Started:4/18/2013 Business Started Locally:4/18/2013 Date of New Ownership:4/16/2025 Business Incorporated:4/16/2025 Type of Entity:Limited Liability Company (LLC) Alternate Names:Gallagher Brothers Construction Business Management:Mr. Jake Burt, Owner Mr. Curtis Rother, Co-Owner Additional Contact Information Principal Contacts Mr. Jake Burt, Owner Mr. Curtis Rot

Great company, finished my roof in a timely manner with no nails left around the house!! Rob and Curtis were awesome to deal with!

I recently had the pleasure of working with Gallagher Bros Construction, and I can’t recommend them enough. From start to finish, the entire process was seamless and professional. The team was incredibly punctual, knowledgeable, and took the time to explain every detail of the project. It’s rare to find a company that combines such high-quality craftsmanship with genuine customer care. They left the job site spotless and the new roof looks fantastic. If you are looking for a roofing company that is honest, efficient, and does top-tier work, look no further than Gallagher Bros. They truly go above and beyond!

Gallagher did a great job on our roof. Curtis was great to work with and made the process smooth. Will definitely come back if we need work in the future!