Dr. Cool Services

Ivan was my hero! Received a text that he was en route and had his shoe covers ready to fix my leak. He explained everything so thoroughly and was so cautious not to make a bigger mess than was already there. He was very professional, explained everything so I could understand, took photos of my attic to show me how the leak started and what damage he could see. I felt very comfortable with him, even though I have no knowledge of Plumbing. Took about two hours to complete the task and all is well again. Thank you, Dr Cool for your service. I appreciate your team.

Bairon did an excellent job in explaining my hvac unit to me. This was the first time I was with a service tech while he was checking the unit and explaining what he was doing. I appreciated his honesty which has been difficult for me to find from other companies! So happy this company was sent out from my warranty company. I will call Dr. Cool for all future HVAC maintenance and service. Also, the office is terrific at calling the customer and following through. Thanks again!!

The technician Bairon was very nice and professional. He knew exactly what the problem was and fixed the safety issue in no time flat. The scheduling and confirmations are super clear and helpful. Thank you Dr Cool!!!

Cesar was the tech. He came in very professional to see what repairs were needed. He was very detailed and let me know exactly what the issue was and what needed to be repaired. He communicated to his company and the estimate was reasonable. He let me know they could schedule the repairs quickly and what my portion of the bill would be. Glad I had Cesar who definitely understands the situations the customers are in.

The service visit with Frankie M. was excellent. I was also late getting to the property, the operator at the main office called and let me know the technician was waiting for me. She was great as well. Frankie diagnosed and fixed the problem quickly. He also gave me a few tips on the thermostat that can have the AC unit running more efficiently. On time and great service!